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Saks Hair and Nails - London Lambeth North
WHAT MAKES SAKS SPECIAL?
Saks is the UK’s leading hair and beauty salon franchise group with an award-winning, network of over 100 salons on the high street and in health clubs. Saks is also renowned as an international leader in hair and beauty education.
Best in the Business
Founded in 1974, Saks has established a strong brand name associated with quality, professionalism and expertise. The essence of the brand is ‘special’ – a single word that drives and encompasses everything the company does and how it wants to make its people and customers feel. Saks’ internal rallying call, “what have you done today that is truly special?” ensures the special brand promise remains a focus for all Saks people.
Saks Offering
The Saks brand is all about women… their style, transformation and confidence. And Saks aims to transform the way its customers look and feel, each and every day, making them feel special.
Customer Care
Saks’ customer-centric approach is key to the brand philosophy – helping to ensure that each and every customer feels special. The Saks customer promise, displayed in every salon, guarantees the company’s passion for customer care.
Exceptional Education
The group’s ethos of providing continuous, free training to its people not only engages and motivates but also ensures a network of experts which ultimately help build successful salon businesses.
Marketing
Saks marketing has won several awards, including the beauty industry’s Marketing Strategy Awards for three consecutive years and creative marketing was a principle factor in Saks winning the HSBC Franchise Award for two consecutive years.
Saks Community
Saks company culture is unique. Saks people have a passion which infuses the customer. Saks has never embraced an ‘it’s cool to be rude’ culture – unfortunately all too common in the fashion industry. Quite the opposite, Saks people are genuine, embracing professionalism and friendliness and it continues to be Saks’ number one priority to exceed the standards that set the brand apart – fabulous hairdressing, advanced beauty and outstanding customer care with the ultimate aim of making each and every customer feel special.
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