Receptionist
Company Profile: La Source International
Date Posted: 4/04/24
Location: United Kingdom : London
Town/City: Chelsea
Salary: up to £30k
A Dr led high end Clinic in London is looking for an experienced Clinic Co-ordinator to assist in the smooth productive running of the clinic on a daily basis. Standards are very high.
The three storey townhouse incorporates rooms dedicated to beauty treatments as well as medical aesthetic treatments, a wellness lounge and VIP waiting area and also houses a private studio for meditation and prayer.
Proud to always have their finger on the pulse of new beauty developments, the clinic offers the newest and most innovative procedures and products on the market, paired with holistic services that support both body and mind.
Having built up a loyal customer base from years of practice in London, it is no wonder that much of the clinic clientele comes from word of mouth and personal recommendation. The staff, treatments and techniques are heavily researched and skills honed, before they make the cut to form part of the elite, high-performance Team and menu of offerings.
The menu available at the clinic will incorporate a host of treatments to energise, refresh, rejuvenate and heal including Anti-Wrinkle Injections; Dermal Fillers; Chemical Peels; Sound and Energy Healing; Life coaching; Reiki Facials; Hair and Skin Rejuvenation and Cosmetic Dermatology.
Personal Attributes:
- Full Time
- Happy to work 2 Saturdays a month
- Not afraid to muck in
- Motivated
- Hardworking
- Approachable
- Flexible
Responsibilities:
- Meet and greet clients - you will be the face of the company!
- Booking appointments
- Ensuring a high standard of hygiene throughout the non-clinical areas
- Coordinating and managing the clinic diaries
- To liaise with clinical team to ensure the smooth running of the clients journey within the clinic
- Answering phone calls
- Ensure all the client’s needs are met while visiting the clinic to deliver 5 star customer service
- Record keeping for client’s database as appropriate
- Planning and coordinating clinic events
- Ad hoc receptionist and administrative tasks
- Cashiering and sale of products
Skills and Experience:
- Ideal candidates will have previous front of house experience working in an aesthetic clinic
- They will receive extensive training in our services and products in addition to role related training
- Outstanding communication and customer service skills
- Approachable, personable and able to adapt to different situations, always keen to delight customers and improve their experience
- Enjoy working in fast paced environment
- A team player with exceptional planning and organising skills
- Working knowledge of word, excel and powerpoint
Package Benefits
- Monthly sales incentive bonus
- Discounted treatments and products
Essential Experience:
- Knowledge of industry
- Clinic Receptionist or similar job title
Highly Desirable Experience:
- Social media planning/working knowledge of popular social media platforms
- PA experience
- Experience with Pabau booking system
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